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Questions about click fraud protection? Our team is here to help you protect your advertising investment.

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Sales Inquiries

Talk to our sales team about enterprise plans and custom solutions.

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Contact Information

General Support[email protected]
Sales Inquiries[email protected]
Support Hours24/7 - We're always here to help

Before You Contact Us

You might find your answer faster in our resources:

Our Global Presence

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UK

United Kingdom

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London EC1V 2NX

Headquarters
EU

European Union

Amsterdam

EMEA Office
AU

Australia

Sydney

APAC Office
Response times

How fast you'll hear back

Per-channel response SLAs. We measure and report against these monthly.

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Email

< 4 business hours

Mon-Fri, 9am-6pm UTC. Weekend emails answered Monday morning.

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Live chat

< 2 minutes

During business hours. After hours: bot triage + email follow-up.

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Phone callback

< 1 hour

For Pro+ customers. Request via the form, we call back at your chosen time.

Your team

Who you'll actually talk to

Friendly humans, not bots. Each request is routed by intent to the right person.

SA
Sales
Pricing, custom contracts, enterprise procurement, demo bookings.
SP
Support
Technical issues, setup help, integration troubleshooting.
SC
Success
Optimization, threshold tuning, monthly review for Pro+ customers.
PR
Press / legal
Media inquiries, custom DPA / contract requests, security questions.
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Before your demo call

If you've booked a demo, having these three things ready makes the call 10ร— more useful (and shorter):

  • Your domain. So we can run a live scan on the call.
  • Your monthly ad spend. Rough range is fine. Drives ROI math.
  • Your current tool (if any). Helps us scope the migration.

Demos run 20-25 minutes. We won't keep you longer than needed and we don't aggressively sell.

Before you write

Quick answers to common questions

20-25 minutes on Zoom. We screen-share the dashboard, run a free scan on your domain live, walk through a typical setup, and answer questions. No slide deck, no pitch โ€” it's a working session.
15-30 minutes for self-serve setup (Starter/Pro). 30-60 minutes for enterprise (custom SSO, multi-account orgs, SLA setup). Either way, the first fraudulent click gets blocked within an hour of connection.
No. We don't use a quota-driven sales org. Demos are exploratory, not closing-focused. If we don't think MCS fits, we'll tell you and recommend an alternative.
Yes โ€” Starter and Pro are fully self-serve from the dashboard. No demo required. Enterprise requires a conversation for custom contracts and data residency.
Email [email protected] directly. The form on this page routes there but the email is faster for one-off questions. Average response is under 4 business hours.
We don't publish a detailed roadmap, but for enterprise customers we share quarterly outlooks under NDA. For everyone else, the blog and changelog reflect what shipped recently.
Yes โ€” at Enterprise. Custom MSA, DPA, SLA, data residency, and procurement terms are all negotiable. Email [email protected] to start.
Yes โ€” we maintain a CAIQ (Consensus Assessments Initiative Questionnaire) and SIG-Lite responses. Both are available under NDA from [email protected] โ€” typical turnaround is 2 business days.
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