What can MyClickShield help you check?
You can review website traffic, inspect flagged visits and use the protection options available for your connected accounts. Start with the problem you want to solve, then check the setup and reports you would use to handle it.
Read moreRead less
Bring an example to the trial: repeated visits, unsuitable enquiries or a campaign whose costs changed unexpectedly. Try finding the relevant records and checking the available action. Include the person who will manage the account after installation.
Do you need ad protection, bot protection or a risk-data service?
Start with the problem you are trying to solve. If you manage advertising campaigns, you may want to inspect paid visits and use the account actions available for those campaigns. If bots are overwhelming a form or application, your website team may also need controls at those endpoints. If you are building a platform, you might want risk information that your developers can use inside it.
These needs lead to different purchasing questions. A marketer can try a dashboard and judge whether it helps explain suspicious visits. A developer evaluating an API needs documentation, a way to handle failures and time to maintain the integration. A publisher reviewing advertising inventory may need another type of reporting entirely. Describe your own situation when speaking to a provider: the affected website, source of traffic and action you need to take. That makes it easier to establish whether the product can solve the problem before you compare prices.
How can you tell why a visit was flagged?
Open an example flagged visit and check when it happened, which campaign brought it and what the visitor did. Several visits from one address may deserve a closer look, but offices and mobile networks can share addresses. A customer researching a costly purchase may also return repeatedly. The visit's timing and behaviour help you judge whether the flag makes sense.
Then check what happened after the flag. Was the visit recorded for review? Was access restricted on the website? Was an available action sent to an advertising account? Check the status shown for your setup. If you cannot explain a particular decision, save its date, campaign and record details for support. Looking closely at a few examples is a useful way to learn the dashboard, spot a configuration problem and decide whether a rule needs adjusting before you apply it more widely.
What happens after a suspicious click is detected?
There are several possible responses to a suspicious visit. The system can record it for review, apply a supported website action or send an available exclusion to a connected advertising account. The option depends on the integration and campaign. Check which response your setup uses before judging the result from a dashboard total.
A website block happens after a visitor has reached your site. It cannot undo the original ad click. An advertising exclusion is intended to affect later ad delivery, subject to that platform's rules. Check whether the action was applied successfully and whether the account connection needs attention. If you manage Google, Meta and Microsoft campaigns, review each connection separately; their controls differ. For an unresolved case, give support the campaign type, approximate time and action status. Those details make it easier to find out whether you need to adjust a setting, reconnect an account or investigate the visit further.
How to investigate a sudden increase in ad clicks
Suppose a campaign suddenly receives more clicks without more enquiries. Before investigating, you only know that costs have risen. Pausing the campaign may stop the spending, but it can also stop genuine customers reaching you. Start by noting the affected dates and checking whether you changed the budget, targeting, offer or landing page around that time.
Next, inspect the traffic source and a few visits from the affected period. Test the enquiry form yourself. If you find a page problem, repair it. If a particular group of visits looks suspicious, review the available protection settings for that campaign and record the change you make. Afterwards, watch both the suspicious activity and genuine enquiries. This before-and-after example shows how to narrow the response. To assess your own result, compare similar days and keep other campaign changes in the record so you can see what helped.
Where can you check invalid clicks in Google Ads?
Google Ads has its own systems for identifying invalid traffic. Its invalid-click reporting and billing adjustments are useful starting points when you suspect a problem. Compare the affected campaign and dates with the visits recorded on your website. Some activity may already have been filtered from charges, so check the account before treating every flagged website visit as money lost.
Look for a repeatable pattern you can describe: a particular campaign, time period or group of visits. Save the relevant details if you need to request an investigation. Check which exclusions are available for that campaign type and how they are applied in your connected account. Search and Performance Max do not necessarily offer the same controls. If you are unsure which action is supported, use the current Google documentation and ask about your specific campaign. That gives you a clearer next step than adding broad exclusions based only on a high click count.
Source: Google Ads: invalid clicks
Are Facebook and Instagram ads receiving the right conversion data?
Look at the action that triggers your chosen Meta conversion event. Does a lead mean someone completed a form, or only clicked a button? Does a purchase mean payment was confirmed, or that a checkout page opened? If the event fires too early, Ads Manager can appear to show successful conversions while your sales team or shop sees a different result.
Test the customer steps with the person responsible for your Pixel and server-side tracking. If both send the same event, check that duplicates are handled correctly. Then review the MyClickShield integration and the protection options it supports for your setup. Website controls, event handling and advertising exclusions work differently, so ask what will change before enabling an option. Afterward, complete another ordinary customer journey and confirm that genuine leads or purchases still appear where expected. This check is particularly useful after changing a checkout, form or tracking plugin.
What do low-quality clicks mean in Microsoft Advertising?
Microsoft Advertising reports low-quality clicks and identifies activity that is not charged. Read those definitions when comparing its figures with MyClickShield. A suspicious website visit and a low-quality ad click are recorded at different stages, so the totals may differ even when both reports are working correctly.
Select the same dates, time zone and campaign before comparing the numbers. Check the network and source of the traffic that concerns you. For a local service business, also ask whether the resulting enquiries come from areas you actually serve. Poor targeting can produce unsuitable calls without fraudulent activity. If you decide to use an available exclusion, confirm that the correct Microsoft Advertising account is connected and check the action status. Keep a few examples of the visits or enquiries that prompted the change. They make it easier to review the result and to explain a remaining problem to support.
Could a protection rule block a real customer?
A real customer might browse through a company network, use a VPN or switch from Wi-Fi to mobile data. Several people can also share one public IP address. These situations matter when you review repeated visits or a network-based flag. If you tighten a rule, check a sample of the affected visits and confirm that ordinary enquiries or purchases still work.
When someone reports a problem, ask which page they tried to use and approximately when it happened. Compare that information with the visit record before changing a broad account setting. Check whether an exclusion or website rule caused the problem, then adjust the relevant setting if needed. Keep a note explaining any exception so the next person managing the account understands it. Include staff, your agency and tools your website relies on in your checks, especially after installing protection or changing a site's forms and checkout.
Is MyClickShield installed on the right pages?
Check the landing pages receiving your paid traffic, rather than testing only the homepage. Confirm that the tracking snippet is installed through your chosen website or tag-manager setup and has not been added twice. If a campaign sends visitors through a redirect or onto a separate landing-page service, include that destination in the check.
Open a page in your own browser, move to the next step and look for the expected visit record. Test the form or checkout as a customer would. If your site changes pages without a full reload, check those route changes too. Review how the snippet behaves with your consent settings and ask the person managing your website to investigate missing records. Give them the affected URL, approximate time and installation method. After a website redesign or tag-manager change, repeat these checks before relying on the reports from a newly launched campaign.
What should you check during your 7-day trial?
Pick one campaign you understand well. Install MyClickShield on its landing pages, connect the appropriate account and confirm that a test visit is recorded. Open a few traffic records to see whether you understand the information shown. Check the available response to a suspicious visit and make sure ordinary customers can still submit a form or complete checkout.
Try the tasks you will need after the trial: finding an affected campaign, reviewing a flag and explaining a result to a colleague or client. Write down questions for support as they arise. Before the trial ends, check the selected plan, when charging starts and how cancellation works. A quiet campaign may not produce enough sales in one week to judge a financial improvement. In that case, use the trial to assess installation, reporting and ease of use, and be specific about what you still need to learn.
